Terms And Conditions 2018-06-26T10:59:42+00:00

Terms and Conditions

Last updated: (26/06/2018)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.rorqualanalytics.co.za web site and undertaking business with Rorqual Analytics (“us”, “we”, or “our”).

The terms and conditions herein contained and any additional “Sales Agreement” shall constitute the only agreement between the Seller and the Buyer.  Any terms and conditions originating with the Buyer are hereby expressly rejected and shall not become part of the contract between the Buyer and the Seller unless specifically accepted in writing by a duly authorized officer of the Seller.

In any event, quotations will become void if not accepted by the Buyer within 30 days from the date of the offer. Seller reserves the right to hold services until written confirmation has been received from Buyer.

As between you and Rorqual Analytics, you acknowledge that Rorqual Analytics retains all rights, title and interest in and to the Rorqual Analytics business (registered and unregistered) name,logo, website content and visual media on www.rorqualanalytics.co.za. This service may also include third-party trademarks, service marks, graphics and logos.

All prices are subject to change with 30 day notice period and are based in part on the applicability of Sales Agreement set forth herein.  Should the Buyer desire other or different terms, the prices may be adjusted accordingly. Prices are those in effect at the time the order is received at Rorqual Analytics.  Prices for any Rorqual Analytics service, are outlined on a quotation prepared by the Seller.  If Buyer should delay purchase beyond original contact date, the prices charged will be those in effect at the time the sale is made.

Prices do not include any sales, use, excise, property or other such taxes, or duties, that may be levied on the transaction by local, provincial, governments.

Payment terms that have been negotiated between Seller and Buyer will be outlined on the quotation prepared by the Seller. Late charges at the rate of 2% per month (24% annually) may be charged on past due accounts. Choice of currency of payment will be outlined on the quotation prepared by the Seller.

Marketing packages payments are to be made up front.

Analytics Service Packages can be chosen to be billed on a subscription basis (“Subscription(s)”). You will be billed on a monthly / bi monthly reoccurring payment as per payment agreement, below.

Package duration length three months

Billed in two options:

Option One:

a) Complete subscription payment in month one.

PAYMENT BREAKDOWN:

MONTH ONE: Admin Fee + 3 monthly charges – Receive a 2.5 % discount

Option Two:

b)Month to month subscription payment.

PAYMENT BREAKDOWN:

MONTH ONE: Admin fee + Monthly charge

MONTH TWO: Monthly charge

MONTH THREE: Monthly charge

Package duration length six months

Billed in three options:

Option One:

a)Complete subscription payment in month one.

PAYMENT BREAKDOWN:

MONTH ONE: Admin Fee + Full Package charge – Receive a 2.5 % discount on full package charge + admin fee

Option Two:

b)First half subscription payment in month one and second half subscription payment in month three

PAYMENT BREAKDOWN:

MONTH ONE: Admin Fee + 3 monthly charges – Receive a 2.5 % discount on first half package amount + admin fee

MONTH TWO: 3 monthly charges – Receive a 2.5 % discount on second half package amount

Option Three:

c)Month to month subscription payment.

PAYMENT BREAKDOWN:

MONTH ONE: Admin fee + Monthly charge

MONTH TWO: Monthly charge

MONTH THREE: Monthly charge

MONTH FOUR: Monthly charge

MONTH FIVE: Monthly charge

MONTH SIX: Monthly charge

(7.1) By You.If you terminate in the middle of a billing cycle, you will not receive a refund for any period of time you did not use in that billing cycle unless you are terminating the agreement for our breach and have so notified us in writing with a 30 day grace period, or unless a refund is required by law.

(7.2) You may terminate your Rorqual Analytics subscription within a 30 days notice period of the next payment due, by submitting a termination request in writing by contacting, Rorqual Analytics administration staff with an associated email address to your Rorqual Analytics Account services.

(7.3) By Rorqual Analytics. Rorqual Analytics, without prior notice, immediately terminate, limit your access to your Rorqual Analytics services. Cause for such termination, limitation of access or suspension shall include, but not be limited to (a breaches or violation of TOC or other agreements or guidelines, (b) requests by law enforcement agencies (c) discontinuance or modification of services(or any part thereof) (d) unexpected technical or security issues or problems, (e) extended periods of inactivity or response (f) engagement by you in fraudulent or illegal activities, and\or (g) nonpayment of any due fees owed by you in connection with Rorqual Analytics Services. Further, you agree that all termination, limitations of access and suspensions for cause shall be made in Rorqual Analytics lone discretion and that Rorqual Analytics shall not be liable to you or any third party for any termination of you account or access to the Rorqual Analytics services.

(7.4) Termination of your Rorqual Analytics account includes any or all of the following: (a) removal of access to all or part of the offerings with Rorqual Analytics services (b) barring of further use of all or part of the Rorqual Analytics services.

If you as the customer does not feel the services offered by Rorqual Analytics the provider, did not meet the services received. A refund will be advised by the company director accordingly.

Our Service may contain links to third-party web sites or services that are not owned or controlled by Rorqual Analytics.

Rorqual Analytics has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Rorqual Analytics shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

If you have any questions about these Terms, please contact us at info@rorqualanalytics.co.za